Shipping policy
Delivery Information for Eunice Wagner Customers
We want our customers to understand the available delivery methods and estimated shipping times before placing an order.
The following shipping conditions apply to eligible purchases through Eunicewagner.com.
1. Order Processing
After an order has been submitted successfully, it normally requires 1–3 business days for preparation before shipment.
Weekends are excluded from processing time.
Order processing may include payment confirmation, preparation of the selected products, packing, and shipping arrangements.
Public holidays, order verification issues, and periods of unusually high demand may result in additional processing time.
2. Shipping Rates and Estimated Transit
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $5.95 | 15–25 business days |
| Express Shipping | $9.95 | 12–15 business days |
| Free Standard Shipping on $45+ | FREE | 15–25 business days |
All shipping prices shown above are in USD.
3. Free Shipping on Orders of $45 or More
Customers with a qualifying order value of $45 or more are eligible for Free Standard Shipping.
This offer applies to Standard Shipping only.
Customers who prefer Express Shipping may select that service for $9.95, where available.
The applicable shipping charge and eligibility will be shown at checkout.
4. When Does the Delivery Estimate Begin?
The delivery period begins after an order has completed processing and been shipped.
Processing time is additional to the estimated transit period.
For example:
Standard Shipping: 1–3 business days processing, followed by approximately 15–25 business days in transit.
Express Shipping: 1–3 business days processing, followed by approximately 12–15 business days in transit.
5. Factors Affecting Delivery
Our delivery estimates are provided as general guidance rather than guaranteed arrival dates.
Actual transit times may differ because of weather, carrier operations, transportation disruptions, customs procedures, public holidays, seasonal shipping demand, and local delivery conditions.
Remote destinations may also require additional time.
6. Shipping Notifications and Tracking
Once your order has been dispatched, a shipping notification may be sent to the email address provided during checkout.
Where available, the notification will include a tracking number or tracking link.
Tracking information may not appear immediately after dispatch. Some carriers require additional time to register the first scan.
7. Why Tracking May Not Update Every Day
A parcel can move through several transport facilities before reaching its final destination.
During international transport, tracking updates may be less frequent.
A temporary pause in tracking history does not necessarily mean that the parcel has stopped moving or is missing.
If a shipment is significantly delayed, please contact our customer support team for assistance.
8. Accurate Delivery Details
Please make sure your shipping information is correct before completing checkout.
Your delivery details should contain the full recipient name, street address, any apartment or unit number, city, state or province, postal code, country, and any contact information required by the carrier.
Incomplete information may result in delivery problems.
9. Requesting an Address Correction
If you discover an error in your delivery information, email:
as soon as possible.
We will try to assist before the shipment has progressed too far through fulfillment.
Address corrections cannot be guaranteed once an order has been processed or shipped.
10. More Than One Package
Some purchases may be shipped in separate parcels.
If your order is divided into multiple shipments, the packages may travel under different tracking numbers and may not arrive together.
Receiving one package does not necessarily indicate that the remaining items are lost.
11. Unsuccessful Delivery Attempts
Depending on the delivery provider, a failed delivery attempt may result in a further attempt, a parcel being held at a pickup location, or an instruction notice.
Please follow the carrier's directions promptly to prevent the shipment from being returned.
12. Returned or Undeliverable Orders
Packages may be returned when the shipping address is incorrect, delivery cannot be completed, collection instructions are not followed, or the parcel is refused.
Where permitted by law, additional shipping or return expenses resulting from customer-provided errors may affect an eligible refund.
13. Tracking Indicates Delivered
If your parcel is marked as delivered but cannot be located, please check nearby delivery areas, your mailbox, household members, and building reception where applicable.
You may also contact the shipping provider.
For additional assistance, email us with the relevant order and tracking information.
14. International Duties and Taxes
International shipments may be subject to customs duties, import taxes, clearance fees, or other charges imposed by the destination country.
Unless these amounts are clearly included at checkout, customers are generally responsible for applicable import charges.
Customs inspection may also affect the estimated delivery date.
15. Questions About Shipping
For assistance with an order or delivery:
Store: Eunice Wagner
Website: Eunicewagner.com
Email: Eunicewagner@gmail.com